There’s a better way to engage your customers.

Get higher customer engagement and unlimited first-party data with Riddle’s world-class quiz maker.

1. Pricing

Riddle offers a 14-day free trial, after which you can choose between:

  • Essential: €59 per month
  • Pro: €119 per month
  • Business: €249 per month
  • Full Service: offers the option to tailor to your needs. For further information, they ask you to contact them.

Pros and Cons:

+ They make it possible for you to create unlimited content.
+ The only ones who have no limitations regarding views and leads.
+ With all plans, they offer a 30-day money-back guarantee.
+ The option to add extra users to a project.

– A little pricier in comparison to the others.

2. Ease of use

Very straightforward and easy to get started. You simply enter your email address, which you have to confirm within 24 hours, and are able to create your first quiz. Having done that your 14-day free trial starts.

creator page riddle

Pros and Cons:

+ Well-arranged starting page which allows you to get started right away.
+ Really amazing AI tool, within your free trial you’re allowed to create 5 AI quizzes.
+ Enter a topic and let AI do the rest.
+ Choose between over 67 languages.
+ Option to create a quiz, poll/survey, personality quiz, or a form either start from scratch or browse through templates.
+ Starting from scratch is intuitive, you only need a few clicks to understand what it is about and how it works.

– For now, there are no templates. Asking customer service about it they reassured me they would upload them soon, but are happy to help in the meantime.

3. Customization options

There is nothing you can’t customize. Depending on the packet you buy they even help you with CSS options, which is great for branding.

Pros and Cons:

+ Highly individual, with many options to customize each block: changes of color, buttons, writings, footer, add your branding, set opening and/ or closing date…
+ You can choose between a layout given or create your own. 
+ Choose images from your storage, google search, Pexels, Giphy, stock photos, or add different icons.
+ YouTube videos with autoplay and customize start/endpoints or tweet’s URL.
+ Branching logic: This allows you to create a customized experience based on the user’s response.
+ Makes it more efficient and effective, as well as more engaging and interactive.
+ You can tailor the quiz at any point to your needs and requests. 

– Took me some time to figure out all the options and where to click. But support was very helpful.

4. Privacy

As I mentioned earlier: Riddle is all about privacy.

Pros and Cons:

+ 100% GDPR compliant.
+ Run their own servers in Frankfurt with a backup in Luxembourg.
+ No sharing of third-party data of any kind.
+ No possibility of looking into leads or any kind of third-party information.
+ Very easy-to-use double opt-in confirmation: verifies the user’s consent to receive emails or sign up for a Newsletter.

There are absolutely no Cons.
They’re the best ones yet regarding data protection.

5. Support

Generally, many questions are already answered on their help pages.
On top, you have the option to contact support via chat, which I tried.

Pros and Cons:

+ A rarity: The co-founders themselves answer your questions, which I find outstanding since they actually know what they’re talking about and how to help.
+ Very responsive.
+ Quick, efficient, and friendly.
+ Live chat for all plans.
+ Multilingual: English and German.

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